Delivery Policy

Last Updated: 27/09/2023

Welcome to cbdbelfast.com, your trusted source for high-quality CBD products in Belfast, Northern Ireland. We are delighted to offer you a seamless and efficient delivery experience, and we appreciate your interest in understanding our delivery policy. Please read through the following details to ensure a smooth delivery process:

Free Delivery in the Belfast Area:

We are pleased to provide complimentary delivery on all orders to addresses within the Belfast area. This reflects our commitment to delivering convenience and value directly to your doorstep.

The free delivery service is limited to the following postcodes: BT1, BT2, BT3, BT4, BT5, BT6, BT7, BT8, BT9, BT10, BT11, BT12, BT13, BT14, BT15, BT16, BT17, BT29

Scheduled Delivery:

  1. We offer scheduled delivery at a prearranged time and date that suits your convenience.
  2. Our delivery team endeavors to adhere to the specified time window to ensure prompt delivery of your order.

Single Delivery Attempt:

  1. Our delivery policy is based on a single delivery attempt.
  2. It is crucial for you or an authorized recipient to be present at the delivery location during the agreed-upon delivery time.

Cost-Effective Approach:

  1. To maintain cost-effectiveness and pass the savings on to our valued customers, we provide a single delivery attempt.
  2. This approach helps us focus on efficient deliveries while keeping costs down.

Rescheduling Deliveries:

  1. Should you need to reschedule a delivery, please contact our customer support team at your earliest convenience.
  2. A flat-rate charge of £5 will apply for any rescheduled delivery to offset operational expenses.
  3. We understand that circumstances may arise, requiring a delivery reschedule. However, please note the associated charge for the second delivery attempt.

Missed Deliveries:

  1. If a delivery cannot be completed due to a missed attempt, our customer support team will reach out to discuss available options.
  2. You may have the opportunity to reschedule the delivery, subject to the applicable flat-rate charge, or arrange for collection at a specified location within the Belfast area.

Contact Information:

For any inquiries, concerns, or to reschedule a delivery, please don’t hesitate to reach out to our customer support team at info@cbdbelfast.com or 07521 33 18 44. We are here to assist you and ensure a seamless and satisfactory delivery experience.

Thank you for choosing CBD Belfast for your CBD needs. We are dedicated to delivering excellence and convenience to your doorstep within the Belfast area.

Note: Our delivery policy is subject to change at our discretion. Please refer to our website for the most up-to-date information regarding our delivery services.